Privacy Policy

How Redwood Hub Advisory collects, uses, and protects personal data under Taiwan law and applicable privacy principles.

1. Data controller

Redwood Hub Advisory Co., Ltd.
Office 11, 19 Sample Road, Taichung 00000, Taiwan
Email: info@workspace-redwoodhub.click

2. Data we collect

  • Contact inquiries: name, email, message content, and optional service selection you submit through our form.
  • Consulting engagements: business contact details, organisational information, and documents you provide for advisory work.
  • Website technical data: server logs may include IP address, browser type, and pages visited when essential for security and operation.
  • Analytics (if accepted): aggregated usage statistics via optional cookies described in our Cookie Policy.

We do not collect payment card data on this website.

3. How we use data

  • Respond to inquiries and schedule scoping calls
  • Perform consulting services under engagement letters
  • Improve website security and performance
  • Comply with legal obligations

We do not sell personal data.

Processing relies on: your consent (contact form, optional analytics cookies), contract performance (consulting services), and legitimate interests (website security, responding to business inquiries) where permitted by law.

5. Retention

  • Contact form submissions: up to twenty-four months unless an engagement begins, in which case records merge into engagement files.
  • Engagement records: duration required by Taiwan commercial and tax law, typically seven to ten years for business documentation.
  • Server logs: rotated within ninety days unless needed for security investigation.

6. Sharing

We may share data with:

  • IT hosting providers under confidentiality obligations
  • Professional advisors (legal, accounting) when necessary
  • Authorities when required by law

International transfers occur only when you engage us to work with overseas parent companies and instruct document sharing; we apply reasonable safeguards including encrypted transfer where available.

7. Your rights

Depending on applicable law, you may request access, correction, deletion, restriction, or objection to processing of your personal data. Contact info@workspace-redwoodhub.click. We respond within thirty days where practicable.

You may lodge a complaint with Taiwan’s competent supervisory authority if you believe processing violates applicable law.

8. Security

We use access controls, encrypted connections for form submission where supported by hosting, and staff confidentiality training. No method of transmission is completely secure; we cannot guarantee absolute security.

9. Children

This website and our services are directed at business professionals. We do not knowingly collect data from individuals under sixteen.

10. Updates

We may revise this policy by posting an updated version on this page.

Effective date: 1 January 2025